GENERAL INFORMATION

Aquila is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Aquila Web site and governs data collection and usage. By using Aquila website, you consent to the data practices described in this statement.

Collection of your Personal Information

Aquila might collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number.

Use of your Personal Information

Aquila collects and uses your personal information to operate the Aquila Web site and deliver the services you have requested. Aquila also uses your personally identifiable information to inform you of other products or services available from Aquila and its affiliates. Aquila may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Aquila does not sell, rent or lease its customer lists to third parties. Aquila may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Aquila may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Aquila and they are required to maintain the confidentiality of your information.

Aquila does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Aquila might keep track of the Web sites and pages our customers visit within Aquila, in order to determine what Aquila services are the most popular. This data is used to deliver customized content and advertising within Aquila to customers whose behavior indicates that they are interested in a particular subject area.

Aquila Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Aquila or the site; (b) protect and defend the rights or property of Aquila; and, (c) act under exigent circumstances to protect the personal safety of users of Aquila, or the public.

USE OF COOKIES

The Aquila Web site might use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Aquila pages, or register with Aquila site or services, a cookie helps Aquila to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Aquila Web site, the information you previously provided can be retrieved, so you can easily use the Aquila features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Aquila services or Web sites you visit.

SECURITY OF YOUR INFORMATION

Aquila secures your personal information from unauthorized access, use or disclosure. Aquila secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

CHANGES TO THIS STATEMENT

Aquila will occasionally update this Statement of Privacy to reflect company and customer feedback. Aquila encourages you to periodically review this Statement to be informed of how Aquila is protecting your information.

CONTACT INFORMATION

Aquila welcomes your comments regarding this Statement of Privacy. If you believe that Aquila has not adhered to this Statement, please contact us and we will use all commercially reasonable efforts to promptly determine and remedy the problem.